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Whether it’s a question, a technical issue, or a token inquiry — our team’s got your back.
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Our AI Live Chat is available 24/7 to help with most topics in real time.
If your question requires a human touch, simply use the form below — our support team will review your request and get back to you within 48 hours (business days).

Check out our FAQ section right below the form — you might find your solution even faster.

FAQ

  • It’s our AI-priced crypto token, available exclusively through Alprock Crypto during pre-sale on our platform token. Live price is AI-anchored and demand-responsive.

  • By Edelweiss AI, using global financial data and market behavior.

  • Register, complete KYC, place your order, receive your invoice, make the payment, and then receive your digital certificate automatically.

  • We apply it automatically on your invoice at checkout. You’ll see the discount before paying.

    During the pre-sale phase, each purchase of ALPROCK COIN ($ALPR) includes a buy-one-get-one bonus. The additional (“bonus”) tokens are locked for 3 months from the purchase date and covered by a buy-back guarantee at the real, dynamic market price at the time of redemption. The initially purchased tokens remain fully tradable and are protected by a buy-back guarantee at a minimum of the original purchase price, even if the live market price is lower. This offer applies only during the pre-sale period and may be modified or withdrawn without prior notice.

  • Yes. We guarantee buyback at market price at all times through your member account. For free or promotional purchases, special rules apply. More Information on Rules & Fees.

  • Not until after Jan 31, 2026. Until then, buying/selling is only on our platform via your member account.

  • A certificate/contract confirming your holdings, visible in your member account.

  • Edelweiss AI is ALPROCK’s proprietary artificial intelligence system that analyzes market data, news, and sentiment to generate real-time price forecasts and strategic insights. It powers our predictive trading tools and helps users make smarter, data-driven investment decisions.

  • ABSOLUTELY! We guarantee immediate repurchase at the current market price. For free or promotional purchases, special rules apply. More Information on Rules & Fees​.

  • 1% per trade with a $5 minimum and $20 maximum — waived for paid members. For more information go to: Rules & Fees

  • We’re a private market. To sell responsibly and comply with laws, all members must verify identity. Free accounts available.

  • No. We operate a private, members-only market. Trading is limited to our platform until external listings post-presale.

  • We chose not to operate under financial regulation so we can innovate freely and move faster than traditional institutions. $ALPR is not a security or investment product — it’s a utility and payment token used within our platform. This independence lets us build, test, and evolve without the delays or limitations of regulatory frameworks, while maintaining full transparency and integrity.

  • Not in our case — quite the opposite. Our pre-sale includes a 100% buy-back guarantee at the minimum purchase price. That means holders can always sell back their tokens at what they paid, even if the market dips. Transparency and fairness remain our top priorities, regardless of regulatory labels.

  • You can find all the in-depth details on our separate page about the coin and token. Take me there ...

  • Fixed. No inflation. Full breakdown available in on the Token information page. Take me there ...

  • We will gradually launch ALPROCK COIN ($ALPR) on selected external trading platforms to expand access and liquidity.
    Until these listings are active, all trading, transfers, and buy-back transactions are conducted exclusively through our official platform.
    Once external trading becomes available, holders will be able to buy, sell, or exchange their tokens both on our site and through the approved partner platforms.

  • Most meme coins are driven only by hype. $ALPR adds structure, trust, and functionality. It’s a meme coin with an actual backbone — tied to our AI-powered ecosystem, a buy-back guarantee, and future token utility across all ALPROCK platforms. It’s not just a trend; it’s a movement with substance.

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